This privacy policy explains what information we collect when you use Arcade Glitch Garden, why we collect it, and what we do with it. We're not lawyers writing this for other lawyers - we're trying to be straightforward about how your data gets handled on our platform. That said, this is still a legal document, so bear with us through the more technical bits.
When you create an account, we collect basic stuff like your email address, username, and date of birth. The date of birth is non-negotiable because we need to verify you're over 18. We also collect payment information when you make transactions, though the actual credit card details go through our payment processors - we don't store that sensitive stuff ourselves.
While you're using the platform, we track gameplay data. This includes what games you play, how long you play them, your scores, points accumulated, and your activity patterns. We also log technical information like your IP address, browser type, device information, and operating system. This helps us keep the platform running smoothly and catch any security issues early.
The main reason we collect information is to run the platform. Without knowing who you are and tracking your account, we can't maintain your points, show you your game history, or process any transactions. It's the basic infrastructure that makes the service work.
We also use your data for security and compliance purposes. Gaming platforms attract fraud attempts, so we monitor for suspicious patterns. Plus, we're legally required to verify ages and maintain certain records for regulatory purposes. When we say legally required, we mean it - there are actual laws governing online gaming platforms, and we follow them.
Some of the data helps us improve the platform. We look at how people use different games, where they encounter problems, and what features get ignored. This informs our development priorities. We're not selling your personal information to advertisers or data brokers, though we might use aggregated, anonymized data for analytics.
We share information with service providers who help us operate - payment processors, hosting services, customer support tools, that kind of thing. These companies are contractually obligated to protect your data and can only use it for the specific services they provide to us.
If we're required by law to disclose information, we will. Court orders, regulatory investigations, legitimate law enforcement requests - we comply with these. We might also share information if we believe it's necessary to prevent fraud or protect someone's safety, though we don't take those decisions lightly.
In the event that our company gets acquired or merged with another entity, your information would likely transfer as part of that transaction. We'd notify you if this happens, but realistically, you might not have much choice in the matter beyond deciding whether to continue using the service under new ownership.
We use industry-standard encryption for data transmission and storage. Our servers are secured with firewalls and access controls. We limit employee access to personal information - only people who genuinely need it for their jobs can see it. Regular security audits happen, though we're not going to detail our exact security setup here because that would be counterproductive.
That said, no system is completely secure. If there's ever a data breach that affects your personal information, we'll notify you as required by law and explain what happened. We take security seriously, but we can't guarantee absolute protection because that doesn't exist in the digital world.
You can access most of your personal information through your account settings. If you want a complete copy of everything we have on you, contact us and we'll provide it in a readable format. This usually takes a few days to compile.
You have the right to correct inaccurate information or request deletion of your account and associated data. Some information we're legally required to retain for a certain period even after you delete your account, particularly financial records and age verification data. But we'll delete what we can when you ask us to.
If you're in the EU or certain other jurisdictions, you have additional rights under GDPR or similar regulations. This includes the right to object to certain types of data processing, request data portability, or lodge complaints with your local data protection authority. We respect these rights even though they make our lives more complicated administratively.
Our platform uses cookies to keep you logged in, remember your preferences, and track how the site performs. Some of these are essential - without them, the platform wouldn't function properly. Others are optional and used for analytics or improving user experience.
You can control cookie settings through your browser, though blocking certain cookies might break some functionality. We also use similar technologies like local storage and session tokens. Our separate Cookie Policy goes into more detail about this if you're interested in the specifics.
Our servers are located in Australia, but some of our service providers operate in other countries. This means your data might be processed or stored outside your home country. We try to ensure that any international transfers comply with applicable data protection laws, but regulations vary by jurisdiction and sometimes conflict with each other.
If you're accessing our platform from outside Australia, you're essentially agreeing to have your data transferred to and processed in Australia under Australian law. Different countries have different standards for data protection, and we can't make guarantees about protections beyond what we directly control.
We'll update this privacy policy occasionally as our practices evolve or regulations change. When we make significant changes, we'll notify you via email or through a prominent notice on the platform. The date at the top of this document shows when it was last updated.
Continuing to use the platform after we post changes means you accept the updated policy. If you don't agree with changes, your option is to stop using the service and request account deletion. We know that's not ideal, but that's how these things work in practice.
If you have questions about this privacy policy or how we handle your data, email us at contact@arcadeglitchgarden.com. We'll respond within a reasonable timeframe, usually a few business days. For formal requests related to your data rights, put "Privacy Request" in the subject line so it gets routed to the right people.
