These terms govern your use of Arcade Glitch Garden. By creating an account or using our platform, you're agreeing to these terms. If you don't agree, you shouldn't use the service. That's the basic framework here - we provide a gaming platform, you follow certain rules, and everyone knows where they stand.
You must be at least 18 years old to use this platform. We verify ages during registration, and if we discover you lied about your age, we'll terminate your account immediately and forfeit any balances. This isn't us being harsh - it's a legal requirement we take seriously.
One person, one account. Creating multiple accounts to abuse promotions or circumvent restrictions will get all your accounts banned. You're responsible for keeping your login credentials secure. If someone accesses your account because you shared your password or left yourself logged in on a public computer, that's on you, not us.
We reserve the right to refuse service to anyone for any reason, or no reason at all. This includes terminating accounts that violate these terms, engage in fraudulent activity, or create problems for other users. You'll usually get a warning first unless the violation is severe, but we're not obligated to give warnings.
The games on our platform involve both skill and chance. Outcomes are determined by algorithms designed to be random and fair, but randomness means you might win or you might lose. There's no guaranteed strategy for winning, and past results don't predict future outcomes. Anyone telling you otherwise is either mistaken or lying.
Points you earn have value within our ecosystem, but they're not real money and can't be withdrawn as cash. The conversion rates and redemption options are set by us and can change. We're not a bank or financial institution - we're a gaming platform with a points-based reward system.
Technical glitches happen. If a game malfunctions during play, we'll typically void that specific game session and return your entry fee if applicable. But we're not liable for losses you think you would have won if the glitch hadn't occurred. Computer systems aren't perfect, and sometimes things break.
Don't cheat, use bots, exploit bugs, or try to manipulate the system. This includes any third-party software that gives you an unfair advantage. We monitor for this stuff, and we're pretty good at catching it. Getting caught means account termination and forfeiture of any balances.
Be civil to other users. Harassment, threats, hate speech, or abusive behavior isn't tolerated. The leaderboards and any community features are meant to be competitive but friendly. If you can't handle losing without getting nasty, maybe competitive gaming isn't for you.
Don't use the platform for money laundering, fraud, or any illegal activities. We report suspicious transactions to relevant authorities as required by law. This should go without saying, but apparently it needs to be explicitly stated in legal documents.
All transactions are final unless we determine there was an error on our end. Buyer's remorse doesn't qualify for refunds. If you make a purchase and immediately regret it, that's unfortunately your problem. We process payments through third-party processors who have their own terms and fees.
We may offer promotions or bonuses from time to time. These come with specific conditions that you need to read and follow. Bonus terms typically include wagering requirements or restrictions on how you can use promotional credits. Trying to abuse promotions will result in forfeiture of bonuses and potentially account suspension.
You're responsible for any taxes on winnings in your jurisdiction. We're not tax advisors, and we don't provide tax documents unless legally required to do so. Check your local laws regarding online gaming and prizes because regulations vary wildly by location.
Everything on this platform - the games, graphics, code, trademarks, content - belongs to us or our licensors. You can use the platform, but you don't own any part of it. Don't copy our games, reverse engineer our code, or steal our assets. This should be obvious, but people try anyway.
Any content you create on the platform (like usernames or profile information) grants us a license to use it in connection with operating the service. We're not going to do anything weird with it, but we need this right to display your username on leaderboards and that sort of thing.
We provide the platform "as is" without warranties of any kind. We don't guarantee that it'll always work perfectly, be available 24/7, or be completely secure. We do our best, but we're not making legal promises about uptime or performance.
Our total liability to you for any claims related to the platform is limited to the amount you've paid us in the past six months, or $100, whichever is less. We're not liable for indirect damages, lost profits, emotional distress, or any consequential damages even if we were negligent.
Some jurisdictions don't allow certain liability limitations, so parts of this section might not apply to you depending on where you live. But to the maximum extent permitted by law, these limitations apply.
If you have a complaint, contact our support team first and give us a reasonable chance to resolve it. Most issues can be sorted out through basic communication. If we can't reach a resolution and you want to pursue legal action, you agree to do so through binding arbitration rather than court, except for small claims court matters.
Any arbitration or legal proceedings will be governed by Australian law and take place in South Australia. If you're accessing the platform from another country, you're still agreeing to this jurisdiction for disputes. This might seem unfair if you live far away, but it's standard for online services.
We can modify these terms at any time. We'll notify you of significant changes through email or platform announcements. Continued use after changes means you accept the new terms. If you don't accept them, stop using the platform and close your account.
We're not trying to pull a fast one with this - sometimes legal requirements change, or we add new features that need additional terms. We try to be transparent about changes, but we're also running a business that needs flexibility to evolve.
You can close your account anytime by contacting support. We'll process the closure and delete your personal data according to our privacy policy. Some information must be retained for legal and regulatory reasons, particularly financial records.
If we terminate your account for violations, you're not entitled to any refunds or compensation for unused balances or points. This might seem harsh, but allowing people to profit from violating terms would incentivize bad behavior.
If any provision of these terms is found to be unenforceable, the rest still applies. Our failure to enforce any right or provision doesn't waive our right to enforce it later. These terms constitute the entire agreement between us regarding the platform.
Contact us at contact@arcadeglitchgarden.com for questions about these terms. For legal notices or formal communications, use that email address with "Legal Notice" in the subject line.
